Positions:
Medical Office Assistant (MOA) – Part-Time
Program Assistant - Part-Time
Location: Prescott Clinic, Prescott, Ontario
Reports to: Executive Director
Employment: Part-Time, Permanent
Start Date: As soon as possible
Application Deadline: Until the position is filled
MEDICAL OFFICE ASSISTANT
POSITION SUMMARY
The Medical Office Assistant (MOA) provides front-line administrative and patient-focused support to the Prescott Family Health Team. Working collaboratively with the Administrative Team, the MOA contributes to the smooth and efficient day-to-day operations of the clinic.
Responsibilities include appointment scheduling, patient registration, medical records, referrals, correspondence, documentation, and general administrative support. The MOA will also provide administrative coverage and assist with workload redistribution as needed to support the overall functioning of the clinic.
The position works closely with administrative staff, physicians, Nurse Practitioners, nurses, and other healthcare professionals to ensure patients receive timely, respectful, and professional service.
KEY RESPONSIBILITIES
Patient & Front-Line Support
Greet and assist patients in a professional, welcoming, and respectful manner.
Answer and direct telephone calls, respond to inquiries, and provide information as appropriate.
Provide patients with information regarding appointments, services, and clinic processes.
Support a positive and patient-centred experience throughout the patient's interaction with the clinic.
Scheduling & Administrative Support
Schedule and manage patient appointments, including follow-ups and referrals.
Register patients and maintain accurate demographic and contact information.
Process referrals, consultations, reports, and other clinical documentation.
Support physicians and healthcare providers with administrative and clerical requirements.
Assist with forms, documentation, scanning, filing, and data entry.
Manage incoming and outgoing correspondence, faxes, and electronic communications.
Coordinate communication between patients, providers, specialists, pharmacies, and community partners.
Assist with patient recalls, reminders, and follow-up activities.
Provide administrative coverage and support workload redistribution within the Administrative Team as required.
Medical Records & Documentation
Maintain electronic medical records and ensure information is entered accurately and efficiently.
Ensure clinical and administrative documentation is processed and maintained appropriately.
Follow organizational procedures related to privacy, confidentiality, records management, and information security.
Team & Organizational Support
Work collaboratively with administrative staff and the interprofessional healthcare team.
Participate in team activities and initiatives as appropriate.
Maintain confidentiality and comply with all applicable privacy, health and safety, and organizational policies.
Perform other administrative duties and projects as assigned by the Administrative Lead/Manager or Executive Director.
QUALIFICATIONS & SKILLS
The ideal candidate will demonstrate:
Medical Office Administration certificate/diploma or equivalent experience is an asset.
Previous experience in a medical or healthcare setting is preferred.
Experience with electronic medical records; TELUS PS Suite experience is an asset.
Excellent attention to detail and accuracy.
Strong organizational and time-management skills.
Ability to manage multiple priorities in a busy healthcare environment.
Excellent communication and interpersonal skills.
Ability to work independently while also contributing effectively to a multidisciplinary team.
Demonstrated professionalism, compassion, discretion, and commitment to patient-centred care.
Strong computer skills and proficiency with Microsoft Office applications.
Commitment to maintaining patient confidentiality and privacy.
PROGRAM ASSISTANT
POSITION SUMMARY
The Program Assistant provides administrative and patient-focused support to the Prescott Family Health Team, assisting with the coordination and delivery of programs, services, and initiatives.
The position works closely with healthcare providers, staff, patients, and community partners to help ensure programs operate efficiently and provide a positive experience for patients and participants.
The successful candidate will be organized, adaptable, and comfortable working with patients, staff, community partners, and healthcare professionals in a dynamic primary care environment.
KEY RESPONSIBILITIES
Program & Patient Support
Coordinate and support patient programs, workshops, education sessions, and group activities.
Assist patients with program inquiries, registrations, appointments, and follow-ups.
Provide information regarding PFHT programs, services, and relevant community resources.
Support patient communication and engagement related to programs and services.
Help create a welcoming, respectful, and patient-centred experience for program participants.
Program Administration & Documentation
Maintain program records, attendance information, data, and reporting requirements.
Assist with surveys, patient feedback, quality improvement initiatives, and program evaluation.
Prepare correspondence, documents, meeting materials, reports, and other program-related materials as required.
Maintain accurate and organized program documentation.
Team & Community Support
Provide administrative support to clinicians, program leads, and the Executive Director.
Assist with internal and external meetings, community events, and outreach activities.
Coordinate communication with patients, staff, healthcare providers, community partners, and other stakeholders as required.
Support the implementation of new programs, services, and organizational initiatives.
Maintain confidentiality and comply with all privacy, health and safety, and organizational policies.
Perform other duties as required to support the operations of the Family Health Team.
QUALIFICATIONS & SKILLS
The ideal candidate will demonstrate:
Post-secondary education in healthcare administration, office administration, social services, or a related field is an asset.
Previous healthcare, community service, or patient-facing experience is preferred.
Strong organizational, communication, and interpersonal skills.
Excellent attention to detail and ability to manage multiple priorities.
Strong computer skills and proficiency with Microsoft Office applications and electronic systems.
TELUS PS Suite experience is an asset.
Ability to work independently while also contributing effectively within a multidisciplinary team.
Demonstrated professionalism, confidentiality, compassion, and commitment to patient-centered care.
Ability to work effectively with patients, healthcare professionals, community partners, and members of the public.
Adaptability and willingness to support a variety of programs and organizational initiatives.
WHAT WE OFFER
A collaborative and supportive interprofessional practice environment.
A positive workplace culture focused on teamwork, respect, communication, and patient-centered care.
Access to a workplace wellness and staff well-being program.
Opportunities to participate in professional development and organizational initiatives.
The opportunity to make a meaningful contribution to improving the patient experience and supporting access to primary care in Prescott and the surrounding community.
HOW TO APPLY
Please submit the following in one PDF or Word document:
Cover letter indicating which position you are applying for: Medical Office Assistant or Program Assistant.
Current resume.
Please email your application to:
Please include the position title in the subject line of your email.
Applications will be accepted until the positions are filled. Only candidates selected for an interview will be contacted.
Prescott Family Health Team is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
NURSE PRACTITIONER – MOST RESPONSIBLE PROVIDER (MRP)
Location: Prescott, Ontario
Position: Nurse Practitioner – Most Responsible Provider (MRP)
Employment: Full-Time, Permanent – 1.0 FTE (40 hours/week)
Salary: $114,200–$142,700 per year, depending on experience
Start Date: As soon as possible
Application Deadline: Until the position is filled
POSITION SUMMARY
The Nurse Practitioner will play a key role in providing comprehensive, patient-centred primary care to individuals and families in the Prescott community.
The successful candidate will practise autonomously and collaboratively within their professional scope, providing assessment, diagnosis, treatment, health promotion, disease prevention, and ongoing management of acute and chronic conditions.
As the Most Responsible Provider (MRP), the NP will establish and maintain their own roster of patients and will be responsible for coordinating and overseeing their patients' ongoing primary care needs.
This position offers an opportunity to work within a supportive interprofessional team while making a meaningful contribution to improving access to primary care in the community.
KEY RESPONSIBILITIES
Clinical Care
Provide comprehensive primary care services to rostered patients, including health history, physical assessment, diagnosis, treatment, and follow-up.
Assess, diagnose, and manage acute and chronic health conditions using evidence-informed clinical decision-making.
Order, interpret, and act upon appropriate diagnostic investigations.
Prescribe medications and initiate, modify, or discontinue treatment within the NP's legislated scope of practice and individual competence.
Provide health promotion, disease prevention, screening, counselling, and patient education.
Provide timely assessment and management of urgent and episodic health concerns as required.
Recognize and respond appropriately to conditions requiring consultation, referral, or care beyond the NP's scope of practice.
Patient Care Coordination & Collaboration
Develop and implement individualized, patient-centred care plans in partnership with patients, families, caregivers, and the interprofessional team.
Coordinate care and promote continuity across primary care, specialty services, hospital services, and community resources.
Communicate significant clinical findings, treatment plans, and follow-up requirements effectively with appropriate members of the care team.
Facilitate referrals, consultations, transitions in care, and appropriate follow-up.
Collaborate closely with physicians and other health professionals to support comprehensive, coordinated patient care.
Documentation, Quality & Organizational Responsibilities
Maintain accurate, timely, and comprehensive clinical documentation in accordance with CNO standards and PFHT policies.
Maintain appropriate patient records and ensure continuity of care.
Participate in quality improvement initiatives and activities designed to improve patient outcomes and access to care.
Collect, monitor, and report required clinical data and performance indicators for organizational and Ontario Health reporting.
Participate in team meetings, organizational initiatives, committees, and regional activities as appropriate.
Contribute to the development and improvement of clinical programs and services.
Professional Practice
Practise in accordance with the standards, guidelines, legislation, and regulations applicable to Nurse Practitioners in Ontario.
Maintain current knowledge of evidence-based primary care practices, clinical guidelines, and emerging health-care best practices.
Maintain professional competence through continuing education and professional development.
Maintain patient confidentiality and comply with applicable privacy legislation and organizational policies.
Promote an inclusive, respectful, collaborative, and patient-centred work environment.
Perform other related duties as required.
SKILLS & QUALIFICATIONS
The ideal candidate will demonstrate:
Advanced clinical assessment, diagnostic reasoning, and patient management skills.
Strong knowledge and experience in comprehensive primary care.
Excellent interpersonal, communication, and relationship-building skills.
Ability to practise independently while working effectively within an interprofessional team.
Strong organizational, time-management, prioritization, and problem-solving skills.
Commitment to evidence-informed practice, health promotion, disease prevention, and population health.
Excellent clinical documentation and attention to detail.
Experience working with diverse patient populations and a commitment to culturally responsive and equitable care.
Knowledge of local community resources and experience with care navigation and coordination.
Adaptability and the ability to work effectively in a dynamic primary care environment.
Commitment to patient-centred care and improving access to primary care services.
EDUCATION & PROFESSIONAL REQUIREMENTS
Current registration in good standing with the College of Nurses of Ontario (CNO) as a Nurse Practitioner, required.
Master's degree in Nursing and successful completion of an approved Nurse Practitioner education program, required.
Current Basic Cardiac Life Support (BCLS) certification, required.
Professional liability protection appropriate to NP practice, required and maintained throughout employment.
Membership with the Nurse Practitioners' Association of Ontario (NPAO) considered an asset.
ADDITIONAL REQUIREMENTS
Minimum 3–5 years of recent clinical experience, with primary care experience strongly preferred.
Experience working as a primary care Nurse Practitioner and/or managing a patient roster is considered an asset.
Experience with electronic medical records; TELUS PS Suite experience is considered an asset.
Proficiency with Microsoft Office applications.
Valid driver's licence and access to reliable transportation.
Ability to work flexible hours, including occasional evenings and weekends, based on patient and program needs.
Fluency in written and spoken English.
Satisfactory Police Record Check/Vulnerable Sector Check, where applicable.
Legally entitled to work in Canada.
WHAT WE OFFER
A collaborative and supportive interprofessional practice environment, with access to a comprehensive workplace wellness and staff well-being program.
Extended health and dental benefits.
Paid professional development and continuing education opportunities in accordance with organizational policies.
Flexible work schedule to support work-life balance, based on patient and program needs.
The opportunity to establish and manage your own patient roster as the Most Responsible Provider (MRP).
The opportunity to make a meaningful impact on access to primary care for patients in Prescott and the surrounding community.
HOW TO APPLY
Please submit your resume and cover letter by email to:
Please use “Nurse Practitioner – MRP” as the subject line.
Applications will be accepted until the position is filled. Only candidates selected for an interview will be contacted.
Prescott Family Health Team is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs
SOCIAL WORKER
Location: Prescott, Ontario
Position: Social Worker
Employment: Full-Time, Permanent – 1.0 FTE (40 hours/week)
Salary: Competitive salary, commensurate with education and experience
Start Date: October 1, 2026
Application Deadline: Until the position is filled
POSITION SUMMARY
The successful candidate will provide professional social work services in accordance with the standards of practice of the applicable regulatory college. Working as part of an interprofessional team, the clinician will provide assessment, therapeutic intervention, education, health promotion, case management, and system navigation to patients and families experiencing mental health concerns.
The successful candidate will work with individuals and groups and will contribute to the development, implementation, and evaluation of the Family Health Team's mental health programming.
KEY RESPONSIBILITIES
Clinical Care & Therapy
Provide evidence-based cognitive behavioural therapy (CBT) and other appropriate therapeutic interventions in individual and group settings.
Provide assessment and treatment for patients experiencing a range of mental health concerns.
Conduct comprehensive psychosocial assessments of patients with known or suspected psychiatric and/or mental health conditions.
Establish and maintain therapeutic relationships with patients and, where appropriate, their families and caregivers.
Develop individualized treatment plans in collaboration with patients and the interprofessional team.
Provide clinical interventions designed to promote recovery, resilience, community integration, and improved functioning.
Apply appropriate therapeutic approaches based on patient needs, clinical presentation, and professional scope of practice.
Support patients in developing coping strategies, self-management skills, and strategies to improve mental health and well-being.
Care Coordination, System Navigation & Patient Support
Provide resources, case management, and system navigation support as required.
Assist patients in accessing appropriate community, social, financial, and healthcare resources.
Assist patients with completion of ODSP applications, medical forms, disability-related documentation, and other insurance or benefit forms, as appropriate within the clinician's professional scope.
Support patients in understanding and navigating available disability, income-support, insurance, and community benefit programs.
Liaise with community agencies, healthcare providers, hospitals, insurance providers, and other partners to support continuity of care.
Contribute to case formulation and development of integrated plans of care with the interprofessional team.
Facilitate appropriate referrals and connections to community and specialized mental health services.
Support patients and families in navigating healthcare and community systems.
Documentation & Professional Practice
Maintain accurate, timely, and comprehensive documentation of clinical care activities in the electronic medical record (EMR).
Practice in accordance with applicable professional standards, legislation, organizational policies, and ethical requirements.
Maintain professional liability insurance as required.
Maintain patient confidentiality and comply with all applicable privacy legislation and organizational policies.
Maintain current clinical knowledge and participate in ongoing professional development.
Program Development & Collaboration
Work collaboratively with community and hospital partners to strengthen and expand the mental health program in alignment with PFHT's goals and vision.
Contribute to mental health program planning, implementation, and evaluation.
Participate in quality improvement initiatives, including data collection, measurement, reporting, and evaluation.
Participate in Family Health Team meetings, committees, and organizational initiatives as appropriate.
Contribute to a healthy and supportive workplace that embraces lifelong learning, diversity, clinical teamwork, privacy, and professional accountability.
Perform other related duties as required.
QUALIFICATIONS
The ideal candidate will have:
Minimum one year of clinical experience working in a hospital-based or community-based setting.
Demonstrated experience providing cognitive behavioural therapy (CBT) in individual and/or group settings.
Experience with dialectical behaviour therapy (DBT) or other evidence-based therapeutic approaches is considered an asset.
Current registration in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or the College of Registered Psychotherapists of Ontario (CRPO).
Proof of professional liability insurance.
Bachelor's degree in Social Work, Psychology, Psychotherapy, or a related discipline; Master's degree preferred.
Experience working as part of a multidisciplinary or interprofessional healthcare team.
Experience providing mental health services to individuals from diverse backgrounds.
Experience with electronic documentation and electronic medical records.
Comfort using technology in a clinical workplace.
SKILLS & COMPETENCIES:
The successful candidate will demonstrate:
Excellent written and verbal communication skills.
Strong clinical assessment, critical thinking, and clinical decision-making skills.
Confidence and ability to practice independently within professional scope.
Excellent interpersonal and relationship-building skills.
Strong conflict-resolution and problem-solving skills.
Ability to establish effective therapeutic relationships.
Ability to work collaboratively as part of an interprofessional team.
Strong organizational and time-management skills.
Commitment to evidence-based, patient-centered, trauma-informed, and culturally responsive care.
Ability to work effectively with patients and families from diverse backgrounds.
Commitment to continuous learning and quality improvement.
WHAT WE OFFER
Competitive salary and benefits, commensurate with education and experience.
A collaborative and supportive interprofessional practice environment.
Opportunities to work alongside physicians, Nurse Practitioners, nurses, allied health professionals, and community partners.
Access to a comprehensive workplace wellness and staff well-being program.
Professional development and continuing education opportunities in accordance with organizational policies.
The opportunity to make a meaningful impact on the mental health and overall well-being of patients and families in Prescott and surrounding communities.
HOW TO APPLY
Please submit your resume and cover letter by email to:
Please include “Social Worker” in the subject line.
Applications will be accepted until the position is filled. Only candidates selected for an interview will be contacted.
Prescott Family Health Team is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.